Phone Help

Published on January 31, 2006 By Martimus In Galactic Civilizations II

I tried to purchase Gal Civ 2 over the weekend, but I ended up getting an error. I got charged for the game three times, but I can't find a phone number anywhere to call and get this fixed. I tried e-mailing but I recieved no response, and I hate communicating through e-mail. (I would far rather talk to someone over the phone.) Could someone get me a number I can call to get help from Stardock Sales?

Comments

PJ_

on Jan 31, 2006

I doubt you were charged even once, since they don't charge you until they have something they can give you and the final version won't be available until 2/21.

I've never seen an official phone number for Stardock's sales department, but when I got the beta version a few months back the charge came from "STARDOCK SYSTEM-MI 734-9270677 MI". You might try calling that number.

luzerlinux

on Feb 01, 2006

What youre probably seeing as charges are Pre-Auths ... I had errors with my order too and ended up with 2 pre-auths which might as well have been charges, even tho they werent, because it meant almost 100$ was being marked off as spent according to my bank... prolly the same as you... don't worry m8, the charges should disapear if theyre just pre-auth...it took days for mine to go away...

--Peace

Martimus

on Feb 01, 2006

Thanks, I'lll give that a call.

Martimus

on Feb 01, 2006

I called that number, and it worked well. Thanks, I have everything under control now. luzerlinux was right, they had done 3 Pre-Authorizations, but they did not go through so I needed to order again. It is nice that they are so close. (I live within 20 miles of the office I called.) If only because the economy in Michigan is so bad, so it is good keeping the money in state.

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